Retail P.T.S.D. is a Serious Condition.
But, it can be treated and a full recovery is possible.
P - Planogram Gap Symptoms
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Flashbacks: Do you relive the horror of walking into a store and not seeing your product on shelf—though it’s supposed to be there?
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Nightmares: Do you wake up in a cold sweat dreaming of empty facings and phantom shelf tags?
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Memory Gaps: Do you struggle to remember which stores “forgot” to put your SKU in the planogram—or are you just blocking it out?
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Anxiety: Do you avoid walking the aisles of your retailer for fear of what you won’t see?
Treatment: CPG GAPS verifies compliance store by store so you can finally sleep at night.
T - Touchpoint Gap Symptoms
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Avoidance: Do you dodge calling store managers because you know it’s been months…or years?
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Emotional Numbness: Have you given up hope that brokers will ever talk to managers more than once or twice a year?
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Irritability: Do you snap every time someone says “we’ll let the distributor handle it”?
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Hyper-vigilance: Do you find yourself constantly worrying whether anyone is actually talking to the stores on your behalf?
Treatment: CPG GAPS provides regular, non-intrusive touchpoints so your brand isn’t a stranger in the store.
S - SKU Gap Symptoms
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Intrusive Thoughts: Do you obsess over why half your authorized SKUs never show up on shelves?
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Avoiding Thoughts: Do you try not to think about that new SKU launch that never made it into stores?
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Distorted Blame: Do you alternate between blaming the retailer, broker, distributor, and yourself for missing SKUs?
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Negative Mood: Do you feel despair knowing you paid listing fees, only to see your SKU ghosted at retail?
Treatment: CPG GAPS identifies missing SKUs and works with managers to ensure every authorized product is on the shelf.
D - Distribution Gap Symptoms
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Persistent Negative Emotions: Do you feel deflated realizing you’re in “200 stores”… but only actually shipping to 45?
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Avoiding Reminders: Do you avoid pulling distribution reports because the truth hurts too much?
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Sleep Disturbances: Do you lie awake at night wondering how much promo money you’ve wasted on stores that never even stocked you?
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Exaggerated Startle Response: Do you jump every time someone asks, “So… how’s your distribution going?”
Treatment: CPG GAPS expands coverage, closes gaps, and gives you real peace of mind (and sleep) again.
If you answered “yes” to any of these questions, you’ve got Retail P.T.S.D.
Relax. Take a breath. We can help.